What a per-location report should contain
Six things, and a ranked list of scores is none of them.
Why a ranked list is not enough
A league table tells an operator which branch is lowest and nothing about why or what to do. It reliably produces the same two responses: pressure on the branch manager, or a centrally funded programme aimed at the wrong cause.
The six things
1. The score, with the field it was measured against. A number with no field attached is not comparable to any other number, including its own from last quarter if the field changed.
2. Position within that local field, and the gap to the leader. The only figure that compares meaningfully across markets.
3. The four measures separately. Retrieval, comprehension, corroboration and selection fail independently and have unrelated fixes. A composite hides which one is broken.
4. Tenure alongside the result. With an explicit statement where the result is consistent with the age of the location.
5. The specific finding, quoted. Not a comprehension score. The actual description a system produced, so an operator can see that it says the wrong specialism or the wrong hours.
6. An owner for each finding. Branch, head office, or a supplier. A finding with no owner does not get fixed, which is true of every plan in every field.
What should not be in it
Recommendations the business cannot act on. Predictions of revenue. A quality judgement about the location. And any figure produced by a process that would return a different number tomorrow, which should be reported as a trend rather than a value.
The absence rule
A location that could not be evaluated is not a location scoring zero. Collapsing those turns a data-collection failure into a false finding about a real branch, and somebody gets blamed for it. Unmeasured is reported as unmeasured with the reason attached.
How often
Retrieval continuously, because it breaks abruptly. The full comparison quarterly, because corroboration moves over quarters. Anything more frequent produces movement that is not progress and invites reaction to noise.